Can you make adding users even more difficult?

Alexander Farennikov July 16, 2013

I've been using JIRA for over a year now and feel comfortable with it. Now your Confulence seems to be a child from another father (or mother).

Why is that when I click on Invite users, I can find them but can't invite them? I see my Jira users but there is no action I can do. And I am Jira / Confluence admin!

Why can't I just allow all Jira users to be Confluence users?

5 answers

1 accepted

2 votes
Answer accepted
hhung July 30, 2013

Hi Alexander, thanks for your feedback. We're actually currently reworking the user management admin experience for OnDemand. In particular, the application access and x-app permissioning will be simpler and less convoluted, making it more straight forward to grant access to a single or multiple user/s.

Cheers

Helen

1 vote
Denise Unterwurzacher [Atlassian]
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 16, 2013

Hi Alexander. Here's a link to our documentation article which details permissions in Confluence. There are also step by step instructions for how to assign permissions to the groups you already have set up in JIRA, so you won't need to invite users or add anyone individually. You should just be able to give the 'jira-users' group 'can use' permissions on the Admin > Global Permissions page, to allow all your JIRA users access to Confluence, but all the detail you need should be in this article.

For locally installed Confluence - https://confluence.atlassian.com/display/DOC/Global+Permissions+Overview

For OnDemand application permissions - https://confluence.atlassian.com/display/AOD/Managing+application+permissions

For OnDemand, Confluence specific permissions - https://confluence.atlassian.com/display/AOD/Global+Permissions+Overview

Hope this helps!

0 votes
Alexander Farennikov July 16, 2013

No, seriously, this admin panel is a JOKE.

0 votes
Alexander Farennikov July 16, 2013

Jeez, seriously, administrating this application is extremely illogical.

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 16, 2013

Add "jira users" to "can use" permission in Confluence?

Alexander Farennikov July 16, 2013

And where's that page?

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 16, 2013

Oddly, the permissions page in Confluence admin. Where it's reasonably logical to keep it. I'm not sure that there's a better place for it.

There's a good reason this seems complex - it's powerful and flexoble software. That invariably begets complexity of administration. I don't think there's any way to fix that/

Alexander Farennikov July 16, 2013

I don't think it's logical to make me re-invite users. I want to see my global users and check which ones I want to use Confluence. It's kind of not even their choice to use invitation - they MUST use it.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 16, 2013

So add them to the permissions by saying "jira users can use confluence". Done.

Alexander Farennikov July 16, 2013

I amm trying to add a test user and it has options for "Application access" which has JIRA and Confluence. I don't see any related settings for existing users. So freaking aggravating.

Alexander Farennikov July 16, 2013

Nic, thanks, but this is NOT helpful. WHERE? On which page?
Which specific link??? Their navigation is useless to find anything. There is no group or role (except confluence-admin) that has anything to do with Confluence.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events