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NullPointerException after installation

Julian Hendrick
Julian Hendricks June 10, 2013

Hi,

i'm thinking about purchasing Stash, so i want to try out the Trial version first. I just set up a Raspberry Pi (current Raspbian), installed the Apache with MySQL and PHP, GIT and also Java with "apt-get install openjdk-7-jdk". Finally i followed all the steps for installing Stash. But when i now try to call http://homeserver:7990/setup (i want to use the Pi as a small homeserver) i get the following error message:

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error that prevented it from fulfilling this request.

exception

java.lang.NullPointerException
	org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:958)
	org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:816)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
	org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:801)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
	com.atlassian.johnson.spring.web.filter.BypassableDelegatingFilterProxy.doFilter(BypassableDelegatingFilterProxy.java:49)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.johnson.spring.web.filter.BypassableDelegatingFilterProxy.doFilter(BypassableDelegatingFilterProxy.java:49)
	com.atlassian.johnson.spring.web.filter.BypassableDelegatingFilterProxy.doFilter(BypassableDelegatingFilterProxy.java:49)
	com.atlassian.johnson.spring.web.filter.BypassableDelegatingFilterProxy.doFilter(BypassableDelegatingFilterProxy.java:49)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.johnson.spring.web.filter.BypassableDelegatingFilterProxy.doFilter(BypassableDelegatingFilterProxy.java:49)
	org.tuckey.web.filters.urlrewrite.NormalRewrittenUrl.doRewrite(NormalRewrittenUrl.java:213)
	org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:171)
	org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
	org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
	org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389)
	com.atlassian.johnson.spring.web.filter.BypassableDelegatingFilterProxy.doFilter(BypassableDelegatingFilterProxy.java:49)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.johnson.spring.web.filter.BypassableDelegatingFilterProxy.doFilter(BypassableDelegatingFilterProxy.java:49)
	com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:67)
	com.atlassian.stash.internal.johnson.filters.BypassableJohnsonFilter.doFilter(BypassableJohnsonFilter.java:30)
	com.atlassian.johnson.spring.web.filter.BypassableDelegatingFilterProxy.doFilter(BypassableDelegatingFilterProxy.java:49)
	org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)

note The full stack trace of the root cause is available in the Apache Tomcat/7.0.40 logs.
Apache Tomcat/7.0.40


I don't know what to do next. I tried to reinstall Java several times (.tar.gz installations and apt-get packages), but it fails every time i tried to call the setup-wizard.

Does anyone have an idea what's going on here?


Thanks :)

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3 answers

1 vote
Michael Heemskerk
Michael Heemskerk
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 14, 2013

Hi,

My guess (from comments of people trying to run Stash on the Pi) is that you don't have enough memory to run Stash on the Raspberry Pi and as a result the OSGI system is only starting up partially. You need at least 512Mb and probably closer to 768Mb allocated to the JVM to run Stash.

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Julian Hendrick
Julian Hendricks June 16, 2013

Hi,

thanks for your answer. While closing unused pages on my iPhone i randomly went to the setup page again and it shows up without any errors... I could enter my license but after submitting the admin account settings i got an error again... I am now thinking about switching my Windows Rootserver to a Debian or Ubuntu Rootserver and then i'll try again ;)

Thanks for your help :)

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Julian Hendrick
Julian Hendricks June 14, 2013

Hi,

2013-06-15 16:32:17,447 INFO  [localhost-startStop-1]  c.a.s.i.server.BuildInfoLogger Starting Stash 2.5.0 (9e87d57 built on Mon Jun 10 21:02:40 CEST 2013)
2013-06-15 16:32:17,487 INFO  [localhost-startStop-1]  c.a.s.i.server.BuildInfoLogger JVM: Oracle Corporation Java HotSpot(TM) Client VM 1.7.0_21-b11
2013-06-15 16:32:28,591 INFO  [localhost-startStop-1]  c.a.s.internal.home.HomeLockAcquirer Successfully acquired lock on home directory /var/stash-home for 3219@server
2013-06-15 16:32:40,273 WARN  [localhost-startStop-1]  com.jolbox.bonecp.BoneCPConfig JDBC password not set in driver properties, copying it from pool config
2013-06-15 16:33:28,715 INFO  [localhost-startStop-1]  c.a.s.i.l.SetHierarchyIdsChange No repositories exist; no hierarchy IDs need to be set
2013-06-15 16:37:24,245 INFO  [localhost-startStop-1]  c.a.s.i.server.BuildInfoLogger Starting Stash 2.5.0 (9e87d57 built on Mon Jun 10 21:02:40 CEST 2013)
2013-06-15 16:37:24,334 INFO  [localhost-startStop-1]  c.a.s.i.server.BuildInfoLogger JVM: Oracle Corporation Java HotSpot(TM) Client VM 1.7.0_21-b11
2013-06-15 16:37:39,193 INFO  [localhost-startStop-1]  c.a.s.internal.home.HomeLockAcquirer Successfully acquired lock on home directory /var/stash-home for 3444@server
2013-06-15 16:37:54,619 WARN  [localhost-startStop-1]  com.jolbox.bonecp.BoneCPConfig JDBC password not set in driver properties, copying it from pool config

this is the (new) log file.

I just set up the Pi again with another OS (The old one did not support Java...) and the Oracle JDK for ARM processors works fine :)

I installed Stash in the same way and it starts up right:

root@server:/var/stash/bin# ./start-stash.sh
To run Stash in the foreground, start the server with start-stash.sh -fg
Starting Atlassian Stash as current user

Detecting JVM PermGen support...
PermGen switch is supported. Setting to 256m

Using STASH_HOME:      /var/stash-home
Using CATALINA_BASE:   /var/stash
Using CATALINA_HOME:   /var/stash
Using CATALINA_TMPDIR: /var/stash/temp
Using JRE_HOME:        /usr
Using CLASSPATH:       /var/stash/bin/bootstrap.jar:/var/stash/bin/tomcat-juli.jar
Using CATALINA_PID:    /var/stash/work/catalina.pid
Existing PID file found during start.
Removing/clearing stale PID file.

Success! You can now use Stash at the following address:

http://localhost:7990/

If you encounter issues starting or stopping Atlassian Stash, please see the Troubleshooting guide at:

http://confluence.atlassian.com/display/STASH/Installation+Troubleshooting+Guide

But now i can't reach stash anyway...

External (LAN): http://homeserver:7990 (DNS Name set by FritzBox) -> Timed Out
External (LAN): http://192.168.178.25:7990 -> Timed Out
Internal: http://localhost:7990 -> Timed Out

Iptables is not configured anyway, other Services on the Pi are running fine and the FritzBox Firewall isn't blocking on that Port...

Any idea why stash behaves like this and how to fix it?

Julian


//Sorry for posting as an answer, comments are limited to 2000 characters and my text seems to be larger...

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Julian Hendrick
Julian Hendricks June 14, 2013

Update:

The local test results in the following:

A fatal error has occurred

The following problems occurred which prevents Atlassian Stash from starting correctly:

Required plugin com.atlassian.stash.stash-jira-integration has failed to start
Required plugin com.atlassian.crowd.embedded.admin has failed to start
Required plugin com.atlassian.applinks.applinks-plugin has failed to start
Required plugin com.atlassian.oauth.serviceprovider.sal has failed to start
Required plugin com.atlassian.oauth.serviceprovider has failed to start
Required plugin com.atlassian.oauth.admin has failed to start

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cofarrell
cofarrell
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June 12, 2013

Hi Julian,

We need to see the root cause. Unfortunate the NullPointerException there could have come from anywhere, and without seeing the full stack trace there's no way of knowing what went wrong. Could you possibly paste the full trace from either the tomcat logs or the $STASH_HOME/log/atlassian-stash.log file?

Charles

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