How i can unlock Epic fields , what are currently locked?

Michailas Oserovskis June 22, 2015

I found that our EPIC fields (link, name etc) are locked and we are not able to link issue to the Epic anymore . Why this happened and how to have it back ?

3 answers

2 votes
Midori
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June 22, 2015

The fact that that field is locked means that you can't change its configuration. This is because that is meant to be managed by JIRA Agile.

So, your problem is most likely rooted somewhere else, not in that field being locked. That always is.

 

1 vote
Shawn C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 25, 2015

Hello Michailas, 

We've noticed this issue with other customers and are tracking this as a Bug on: https://jira.atlassian.com/browse/GHS-12191.  

Please add yourself as a watcher to receive updates as they become available and include any feedback you may have. 

-shawn

1 vote
Udo Brand
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June 22, 2015

You can't, see the restriction of JIRA Cloud.

https://confluence.atlassian.com/display/AGILEKB/How+to+unlock+a+Locked+field

Please get in touch with atlassian support.

Michailas Oserovskis June 22, 2015

Thanks...but it was perfectly working just few days back

Udo Brand
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June 22, 2015

That is why I said get in touch with Atlassian support.

Michailas Oserovskis June 22, 2015

already did ,thanks again.

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