Review integration with crucible not working

DIBS Drift May 16, 2013

Hi

We're having trouble with the integration between our Jira issues and reviews in crucible

We have created Application links between the products with no errors - the "source" tab also works, but the reviews tab under a issue results in a error in crucible: crucible/var/log/atlassian-fisheye-<date.log>:

2013-05-17 12:06:55,606 WARN  [btpool0-491 ] com.atlassian.security.auth.trustedapps.filter.TrustedApplicationFilterAuthenticator TrustedApplicationFilterAuthenticator-authenticate - Failed to login trusted application: jira:10699348 due to bad URL signature.
2013-05-17 12:06:55,606 ERROR [btpool0-491 ] com.atlassian.fisheye.trustedapplications.FisheyeAuthenticationListener FisheyeAuthenticationListener-authenticationError - Error handling trusted applications authentication attempt:BAD_SIGNATURE;      Bad signature for URL: {0};     ["https://crucible.company.com/rest-service-fe/search-v1/crossRepositoryQuery?query=ISSUE-3658&amp;expand=changesets%5B-100:-1%5D"]

We have tried various combinations of Trusted Application and OAuth mecanisms without luck

We have also entered "127.0.0.1" and the machines local ip in trusted IP Patterns

Thank you

3 answers

1 accepted

1 vote
Answer accepted
Foong
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2013

According to the error, there is some problem with your current settings. Try deleting and re-creating the Application Link (Trusted Application only) without any configuration for IP/URL patterns.

Foong
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 23, 2013

From the support case, we found out that FishEye has proxy settings in config.xml which is redirecting the request and causing the bad URL signature.

Removing the proxy settings and create the Application Link through localhost fix the problem.

0 votes
DIBS Drift May 21, 2013

Hi

We have tried that a couple of times, both with only Trusted Application and OAuth seperatly and theses two together.

I have a case active in your support system also

0 votes
DIBS Drift May 16, 2013

Versions:

Jira: v5.2.10

Crucible+fisheye: v2.10.4

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