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Jira 5 and Greenhopper

Mark Stocker2
Mark Stocker October 19, 2011

Downloaded and installed Jira v5 onto a test server. Anyone know what version of Green Hopper works with it? Does it come pre packaged at all becuase I cant see it or know where to activate it and if I try to install v5.81 it fails to enable.

Are there any known problems in this area?

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5 answers

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Nicholas Muldoon
Nicholas Muldoon
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October 20, 2011

Hi Mark,

Please ensure you have the correct version of GreenHopper installed. From the information above you have GreenHopper 5.8.1 installed. The correct version is 5.9-beta.

Thanks Mark.

Regards,
Nicholas Muldoon

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Mark Stocker2
Mark Stocker October 20, 2011

Thanks Nicholas, I figured that bit out in the end, the greenhopper 5.9 beta was very well hidden away on the website ;o)

Any ideas about the error I'm seeing now (see the answer below for details).

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hsuhailah
hsuhailah
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August 10, 2012

Based on the stack trace, I'm suspecting that the issue lies on the incompatibility of the existing plugins with JIRA 5. In an attempt to fix the issue, could you please try out the following:

  1. Stop JIRA
  2. Backup jira-homeDir/plugins/installed-plugins/
  3. Remove jira-homeDir/plugins/installed-plugins/
  4. Start JIRA

Perhaps this would help in eliminating the error. Then, please install only the compatible plugin into JIRA 5. You may check the plugins compatibility matrix and download them from here: https://marketplace.atlassian.com/.

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Jason Richey
Jason Richey May 13, 2012

I'm currently having the same problem (big error/stacktrace about class changes and interface instead of class). Was there any resolution here?

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sclowes
sclowes
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May 14, 2012

This probably isn't the best forum for questions like this. Atlassian Support (https://support.atlassian.com) will be able to help you resolve this problem.

Thanks,
Shaun

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Nicholas Muldoon
Nicholas Muldoon
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October 23, 2011

Sorry Mark, I am not sure what would be causing that error. It does not look like it is referencing anything from GreenHopper or another plugin. Open to suggestions from others on that stacktrace...

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Mark Stocker2
Mark Stocker October 19, 2011

Done some more digging and found that there is a Greenhopper v5.9 beta to go with the Jira 5.0beta so I guess thats where I go now to try to resolve this.

The other problem I have is that I now get the follong error when I try to access Jira, any ideas whats caused this?....

Cause:
java.lang.RuntimeException: org.apache.jasper.JasperException: javax.servlet.ServletException: java.lang.IncompatibleClassChangeError: Found interface com.atlassian.jira.plugin.navigation.TopNavigationModuleDescriptor, but class was expected

Stack Trace: [hide]

java.lang.RuntimeException: org.apache.jasper.JasperException: javax.servlet.ServletException: java.lang.IncompatibleClassChangeError: Found interface com.atlassian.jira.plugin.navigation.TopNavigationModuleDescriptor, but class was expected
	at com.opensymphony.sitemesh.webapp.decorator.BaseWebAppDecorator.render(BaseWebAppDecorator.java:39)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:84)
	at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150)
	at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81)
	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346)
	at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463)
	at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
	at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:864)
	at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:579)
	at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1665)
	at java.lang.Thread.run(Thread.java:662)

Referer URL: Unknown

Build Information:
Uptime : N/A
Version : 5.0-beta2
Build Number : 705
Build Date : Tue Oct 11 00:00:00 BST 2011
Build Revision : 164792
Atlassian Partner : null
Installation Type : Standalone
Server ID : BBYO-X72P-UD8Z-J735
Last Upgrade : 20/Oct/11 12:07 PM

Server Information:
Application Server: Apache Tomcat/6.0.32
Servlet Version: 2.5

File Paths:
Location of entityengine.xml: file:/C:/Program%20Files/Atlassian/JIRA/atlassian-jira/WEB-INF/classes/entityengine.xml
Location of atlassian-jira.log: C:\Program Files\Atlassian\Application Data\JIRA\log\atlassian-jira.log

Memory Information:
Total Memory: 494 MB
Free Memory: 233 MB
Used Memory: 261 MB
Total PermGen Memory: 256 MB
Free PermGen Memory: 118 MB
Used PermGen Memory: 137 MB

System Information:
System Date : Thursday, 20 Oct 2011
System Time : 15:36:07 +0100
Current Working Directory : C:\Windows\system32
Java Version : 1.6.0_26
Java Vendor : Sun Microsystems Inc.
JVM Version : 1.0
JVM Vendor : Sun Microsystems Inc.
JVM Implementation Version : 20.1-b02
Java Runtime : Java(TM) SE Runtime Environment
Java VM : Java HotSpot(TM) 64-Bit Server VM
User Name : JIRATST$
User Timezone : Europe/London
User Locale : English (United Kingdom)
System Encoding : Cp1252
Operating System : Windows Server 2008 R2 6.1
OS Architecture : amd64
Application Server Container :
Database type : hsql
Database JNDI address : hsql jdbc:hsqldb:C:\Program Files\Atlassian\Application Data\JIRA/database/jiradb
Database URL : Hidden
Database version : 1.8.0
Database driver : HSQL Database Engine Driver 1.8.0
External user management : OFF
JVM Input Arguments : -Dcatalina.base=C:\Program Files\Atlassian\JIRA -Dcatalina.home=C:\Program Files\Atlassian\JIRA -Djava.endorsed.dirs=C:\Program Files\Atlassian\JIRA\endorsed -Dmail.mime.decodeparameters=true -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Djava.io.tmpdir=C:\Program Files\Atlassian\JIRA\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=C:\Program Files\Atlassian\JIRA\conf\logging.properties -XX:MaxPermSize=256m -Xms128m -Xmx512m

Language Info:

Installed languages: English (UK)
English (United States)
French (France)
German (Germany)
Japanese (Japan)
Spanish (Spain)
Default language: English (United Kingdom) - System Default

Request Information:
- Request URL: http://6.0.9.252:8080/500page.jsp<br< a=""> />- Scheme: http
- Server: 6.0.9.252
- Port: 8080
- URI: /500page.jsp
- Context Path:
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String:

Request Attributes
- javax.servlet.forward.request_uri : /secure/Dashboard.jspa
- javax.servlet.forward.context_path :
- javax.servlet.forward.servlet_path : /secure/Dashboard.jspa
- javax.servlet.forward.path_info : /500page.jsp
- os_securityfilter_already_filtered : true
- com.atlassian.jira.web.filters.JiraP...
































Request Logging
0 log statements generated by this request:

Listeners
- Issue Assignment Listener (com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener)
- Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)
- Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)

Services
- Backup Service (com.atlassian.jira.service.services.export.ExportService)
- Delay: 720 minutes
- USE_DEFAULT_DIRECTORY: true
- Mail Queue Service (com.atla...
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