when I clone an issue I do not want reporter populated

Lucille Green May 26, 2015

I clone issues from the Service Desk to the Agile Project and I do not want the Customer who initially reported the Service Desk issue to be the REPORTER on the Agile issue, how do I avoid the auto-population of the REPORTER in the cloned issue without the manual intervention of changing reporter on Service Desk issue and then changing back once issue is cloned?

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Nic Brough -Adaptavist-
Community Leader
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May 26, 2015

I'm afraid not.  The standard "clone" function in JIRA clones everything, verbatim.  There's no functions to do selective cloning without addons.  The ones I'm familiar with cannot be used on Cloud, and I don't think there are any Connect addons that could help yet either.

Lucille Green May 26, 2015

Thank for being so prompt in replying Nic! I do appreciate it!

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 26, 2015

Sorry it's not what you wanted to hear :-(

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