transition automatically to previously assigned user

[Alan Doolan]

I have a workflow that has a testing stage, at this point it can either be moved to QA which I want to have sent to a group (not one person) OR send it back to the PREVIOUS user (the tester may not know who it was and I don't want them to set it manually).  Is this possible?

[Udo Brand · Accepted solution]

When you transition it to the testing stage you copy the old assignee in a custom field called previous assignee (in the postfunction) - on the way back copy it from previous assignee to assignee. Then you have what you need.

[Alan Doolan]

figured it out, worked perfectly

[David Leal]

@Udo Brand would you provide more information about how to assign a custom field via a post-function. According to the post-function: Update Issue Field it can be only used to modify standard fields, but not custom fields. @Alan Doolan2 did you solve it using a post-function 

[Udo Brand]

@David Lealyou need to use Jira Suite Utilities Plugin. There's a post function where you can set customfields as well.

[Joe Pitt]

You can't assign issues to groups. The work around is to create a user that represents the group and use a mailing list email for it. Remove the id from the jira-users group so it can't logon and doesn't count toward your licenses.

[Udo Brand]

Seems I answered only half the question. But you are correct.

[Alan Doolan]

actually, I created a custom field called 'assignee group' which you can then have filtered in the dashboards which seems to do the trick so long as you also set it to clear the assignee too