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Dashboard All Updates - not updating

Erich Beyer April 30, 2015

Ever since our company updated our macros, now all updates on the dashboard under the "All Updates" show nothing recently changed on the pages.

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You can however see some under the "Popular" tab.. but the "All Updates" tab has nothing since the day we updated macros. I tried uninstalling the macros as I did not see a (roll back) function option in the administrator console. Could someone please help me resolve this issue as we used this function previously a great deal and now we have no use of it at all. Thanks in advance for any information anyone posts regarding this matter.

2 answers

1 vote
William Zanchet [Atlassian]
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May 1, 2015

Hi Erich,

All updates are based on Confluence's index, so it might be that the index is out of date. Being that said, I highly suggest that you do a rebuild of the content from scratch to see if it will work. Here are the steps:

(!) I highly suggest that you schedule a downtime to perform it, because after the restart your users will not have the search available due the rebuild of the indexes.

 

   # Shut down your Confluence server.

   # (!) Make a backup of your <confluence-home>/index/plugin directory if it exists. This is where the Usage Tracking plugin stores it's index for the usage statistics and it cannot be rebuilt.

   # (!) If you're in Confluence 4.2 onwards, make a backup of your <confluence-home>/index/edge directory if it exists. This is where the index of Likes and Popular Content are stored and cannot be rebuilt.

   # Remove the <confluence-home>/index directory.

   # If in step 2, you have the <confluence-home>/index/plugin directory, create the <confluence-home>/index directory and copy in the backup of <confluence-home>/index/plugin directory made in step 2.

   # If in step 3, you have the <confluence-home>/index/edge directory, create the <confluence-home>/index directory and copy in the backup of <confluence-home>/index/edge directory made in step 3.

   # Restart server.

    (i) A new index directory will be created upon restart of your application if it does not exist.

   # Now perform the *manual re-indexing* of your site to build a brand new index from scratch by going to _Cog Icon > Confluence Admin > Content Indexing_.

Cheers,
WZ

0 votes
Kay Brown
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April 30, 2015

Hi Erich,

 

Did you try reindexing?

 

Regards,

Kay

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