Hi Bruce, I'm not familiar with timesheets in Confluence - I'm guessing this is an add-on? If checking the user's group memberships as Nic has suggested above doesn't resolve your issue, I'd recommend talking to your add-on vendor. Sorry I can't help more.
Nope, we don't have access to your system, we're end-users like yourself.
Start by checking all his roles and groups, and that he's definitely not been disabled in your list of accounts.
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