Add DL to watchers list

Debraj Neogi April 21, 2015

How do we add a DL to watchers list for a JIRA project? 

2 answers

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 21, 2015

You can only add users to a watcher list.  A distribution list is NOT a user - it's an artefact (with an email address) held outside JIRA that JIRA has no knowledge of.

Your only practical option is to trick JIRA into representing it as a user - add a dummy user with the list's email address.

Debraj Neogi April 21, 2015

Nic,

Thanks a lot. Do you have any link to show how to add users to a watch list? Thanks.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 21, 2015

Only the standard documentation on watchers - make sure you have the "maintain watchers" permission in the project and then click on the watchers list on the issue.

0 votes
Joe Pitt
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 21, 2015

I presume DL means Distribution List? If so you need to create a JIRA ID and assign the list email to it and assign that ID as a watcher. Don't put the ID in the jira-user group, or other logon group, and it won't count against your licenses. You will need to give it browse access to the project.

Suggest an answer

Log in or Sign up to answer