Plugin admin configuration link is missing under OTHERS section

[Shawkath Khan]

Dear Fellow Members, 

Issue: Unable to find Plugin admin configuration link under OTHERS section of Manage addon page. 

Description: I have developed a jira plugin and installed in on-premises jira instance A, in which it shows up the plugin admin configuration link of my plugin under 'OTHERS' section of Manage add-ons page of the left side panel. Since I had the necessity, I installed the same plugin in the on-premises jira instance B in which the plugin config link is not showing as the OTHERS section is missing in jira B. 

I have the following web-item added to my atlassian-plugin.xml for showing the plugin-admin configuration link

. 

<web-item key="jira-menu-item" name="MyPlugin Configuration" section="system.admin/globalsettings" weight="10" application="jira">
   <description>Link to MyPlugin Configuration page.</description>
   <label key="myplugin.admin.label"/>
   <link linkId="myplugin-admin-link">/plugins/servlet/myplugin/admin</link>
 </web-item>

I am wondering if there are any settings that i am missing to configure on the jira instance which doesn't shows up the plugin admin config link. 

Questions: 

Can I control the way my plugin admin config links shows up in OTHERS section or not? 

If I want to keep the link under the OTHERS section, what am I missing? 

Any help would be appreciated!

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

Are the two JIRA instances of the same version? The best thing to do is to create a custom web section and put your web item in the new web section.

Or pick a pre-defined section from https://developer.atlassian.com/jiradev/jira-architecture/web-fragments/administration-area-locations

[Shawkath Khan]

I am running the same version of JIRA. The instructions on that document was very helpful and I manage to create a new section and add the plugin admin config url under my newly created section. Thank you so much for the prompt help. Sorry about the delay in responding.

[Dmitrii Apanasevich]

Hi!

Maybe web-item key duplicates other key? Try this xml (key is changed, weight and application attributes are deleted):

<web-item key="myplugin-jira-menu-item" name="MyPlugin Configuration" section="system.admin/globalsettings">
  <description>Link to MyPlugin Configuration page.</description>
  <label key="myplugin.admin.label"/>
  <link linkId="myplugin-admin-link">/plugins/servlet/myplugin/admin</link>
</web-item>

Aslo you could check atlassian-jira.log for errors after plugin uploading.

[Shawkath Khan]

Thanks Dmitrii for your help. I ensured that the issue was not because of the duplicate keys, but then I manage to create a new section and added my link under that.