Enterprise notification plugin slowing down the login

Consu March 26, 2015

Hi, 

I wonder if anyone has the same issue we are having...our Enterprise notification plugin is currently slowing down A LOT the login time, so much that often it times-out.

I cannot really simply remove the plugin, as it is widely used by now. 

Do you have any idea how I could mitigate this issue? Or do you know if there is any other tool that would enable users to be assigned to watch and be notified only about blog entries?

thanks already for the help!

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Supraja Thota [Adaptavist] June 16, 2015

Hi @consu,

Hope this finds you well.

Can you please check to ensure you have the latest version of Atlassian UPM. We previously had customer reporting issues with installing Enterprise Notifications plugin if you had lower versions 2.18 of UPM, we can confirm that installing the latest version of UPM fixes this issue

However, if this doesn't resolve your issue please consider creating a support ticket with us so that we can investigate and help you resolve the issue.

Support requests are logged via our contact form in our website. Please be sure to set enquiry type to “Support services & Plugins”. Please provide the following information:

  • the version of Confluence  you are using,
  • the add-on name and version you are using,
  • all information regarding the issue you are facing including log files, steps to reproduce, screenshots, storage format etc. "

If you have any other queries, please do not hesitate to contact us.

Best Regards,

Supraja Thota  | QA Analyst | Adaptavist.com Ltd.
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1 vote
Consu June 17, 2015

Hello @Supraja Thota [Adaptavist], 

thanks for the reply. In meanwhile we fixed the issue and indeed updating the UPM was part of the problem.

Cheers 

1 vote
Alejandro Conde Carrillo
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March 29, 2015

I can confirm you are not the only one affected for this problem. You can find more information in Confluence Login Becomes Slow Because of Enterprise Notification Plugin.

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