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Keep Status and Resolution of Clone

clem
clem
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March 26, 2015

Hi,

I would like to copy and issue by cloning it.  However, I would like the clone to have the same status and resolution as the original.

Anybody know how to do that?

Thanks,

Cynthia

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Joe Pitt
Joe Pitt
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March 26, 2015

Not out of the box. Cloning is designed to help you create near identical tickets to work and as such doesn't include the data from most fields and starts the issue at Open. Why clone a ticket that has already been worked to resolution?

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Joe Pitt
Joe Pitt
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March 27, 2015

You can't use the clone function then.

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clem
clem
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March 27, 2015

We want to keep a copy of an old project in its original state.  Then we will change the schemas to use the same data in a new process.

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