Pie and issue statistics show incorrect data for multi-select custom field types

[Murugesan Guruswamy]

Hi,

I have a custom field which is a multi-select type and when I assign an issue (lets say I have 4 issues totally) with multiple values with following example.

Issue - 1 (2 custom field value val1, val2)

Issue - 2 (2 custom field value val2, val3)

Issue - 3 (1 custom value val3)

Issue - 4 (1 custom value val 4)

Pie Chart shows the Total issues: 4, but the pie values are correct with 2, 2 and 1.

Two-dimensional statisitics chart shows, Total issues: 5 and the dimensional value for the custom field is 2, 2, 1.

Is there anyway to customize to show the correct values or is it a bug in JIRA?

[Teck-En]

May I know what's your JIRA version? If you're using an earlier version such as 4.3.x, it could be related from the following bugs:

• https://jira.atlassian.com/browse/JRA-20054
• https://jira.atlassian.com/browse/JRA-25547