Outbound REST or SOAP

[AJ Simpkin]

Is there an outbound REST or SOAP functionality within JIRA that will allow it to send status changes or notifications to an endpoint? The webhooks will send the information out, but there is no authentication, and no option to monitor the results of the post. Has anyone seen a plugin for creating REST or SOAP envelopes?

[Renjith Pillai]

Why do you need authentication for Webhooks? You will be adding webhooks only to the site that you trust.

And there is not other way than Webhooks to get notified especially from OnDemand.

[AJ Simpkin]

The webhook will post data to the URL specified. If that URL isn't secured by any type of authentication I have a open and listening REST API that woudl allow anyone with the URL to add new information. Just because you are authenticated in Jira does not mean that you are authenticated for insert or update in the other listening application to which you are directing the webhook.

[Srini T]

Hi asimpkin I too looking for same requirement. I didn't find any event trigger or RETS message calling mechanism in JIRA. How did you handled this situation?

[AJ Simpkin]

We didn't. As there was no ability for Jira to authenticate with an endpoint and post data, we abandoned that aspect of our integration.

[Srini T]

Thank you for quick reply. So how did you integrated JIRA with your end point?

[AJ Simpkin]

We are using ServiceNow which has excellent REST functions both inbound and outbound. Jira has a REST API but only inbound. We created a UI page in ServiceNow asking the end user which Jira issue they wish to link to the ServiceNow task, OR create a new Jira issue. For example when a user creates a new Jira issue in ServiceNow the UI page sends a POST to the JIRA API to create issue, the return response from Jira is a success code (200) and the issue ID that was created. We then write that issue ID into ServiceNow and we have a link between the ServiceNow incident and the Jira issue that will resolve it.

[Srini T]

Hi asimpkin Thank you for your time to explain the procedure using in your side. I am trying to write a custom script listener(groovy/java) to call it on issue update event.