Is it possible to migrate logged work form old user to new one?

[nuriaf]

Hi,

There has been a domain migration in our Active Directory and I wonder if the time logged in Tempo by old users can be migrated to new ones. Old users still exist in Jira.

Thanks for your answer.

Regards,

Nuria Fernandez.

[Tempo Support]

Hi Nura

Can you please create an issue in our support channel at: https://tempoplugin.jira.com/login. I will pass this on to a developer for investigation. 

Best, Heiða

Tempo Team

[Eldad Assis]

So... was this resolved?

[nuriaf]

Hi, Sorry for not getting back. Yes, finally our IT manager solved it, he found the table where this data was stored. Regards, Nuria

[nuriaf]

Hi,

I already did it, here´s their answer:

"

Hi Nuria,

How are you doing today?

Your request, involves a third party plugin and we believe the question would be better answered by the plugin's vendor who you should be able to contact directly from here.

Please note also that we do not provide support for third party plugins as stated in our support offerings.

Thanks for your understanding.

Ismael."

Best regards,

Nuria

[Tempo Support]

Hi Nuria

I suggest you contact Atlassian about this issue, as Tempo is using the same worklog database tables as JIRA.

Best regards,

Heiða Dóra

Tempo Team