Searching for empty checkbox only works after deselecting

Matthew Singleton March 4, 2015

I created a new custom checkbox field (tag) in an existing project with only a single checkbox. If I check the custom field the following query works:

1.Tag is not Empty

This returns all incidents where the checkbox has been selected. If I run the following it returns nothing:

2.Tag is Empty

If I now go into an incident, check the box and then uncheck it, search no. 2 returns that incident that was checked/unchecked.

1 answer

1 vote
Udo Brand
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 4, 2015

Did you do a reindex after creating this new custom field?

Matthew Singleton March 4, 2015

Ahh nope. Will do that and let you know the outcome. Thanks.

Matthew Singleton March 9, 2015

That worked. Simple when you know how! Thanks

Suggest an answer

Log in or Sign up to answer