Creation of additional custom screen in postfunction

[Artem Triliser]

Hello all.

I want to add an additional screen that will be shown when a postfunction is called.Something like a feedback form that would be shown on the posfunction execution.

Is it possible? If yes, please, give some examples.

Thanks in advance!

[Nic Brough -Adaptavist-]

No.  Post-functions are things that happen after the user has committed to a transition and have no access to the front-end UI at all.

There are things we could suggest though - could you give us some more detail about what the process is?

[Artem Triliser]

I want users may give the feedback for issue handling. For example when user closes the issue he gets the screen with ability to estimate the issue handling from 1 to 5 and leave some text comment. Could you advise me something?

[Nic Brough -Adaptavist-]

You can do all of that on the transition screen, you don't need a second one afterwards.

[Artem Triliser]

How would you advise to do that? By developing new customfield type and adding it to the transition screen? But what if i don't want the feedback results to appear for every users but only for some privileged users group?

[Nic Brough -Adaptavist-]

Yes, add extra fields to the "close" screen. Now to cover the new requirement of "only some users", I would - create two screens - one with the fields and one without. - Use the screen without the fields on the current transition. - Put a condition on the first transition to say "privileged group can NOT use this transition" - Create a second transition with -- the same start and end status -- The screen with the feedback fields -- A condition to say "only the privileged users can use this transition" - (optional - think about validators on the feedback, you may want some of it to be mandatory)

[Artem Triliser]

Thanks a lot for the answers Nic!