How can I customize JIRA Agile's Slack integration?

Andrew Brown February 27, 2015

According to Slack, the JIRA integration only supports pushing updates to Slack when an issue is created, moved to `in progress`, or `done`/`closed`. However, I have created additional columns in JIRA Agile (e.g. Pull Request, QA) and would ideally like updates on Slack whenever an issue transitions between any of these columns.

Slack also says additional integration functionality will come in future updates to the JIRA integration, but is there any way to get these updates in any form now?

8 answers

3 votes
John McClumpha May 27, 2015

You can add a slack webhook into the transition within your workflow to allow notifications to be published

Matheus Fernandes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 2, 2015

You should be able to, but according to https://answers.atlassian.com/questions/281688/webhook-not-giving-events-to-slack-com Slack may not accept that

John McClumpha June 8, 2015

Interesting... We've implemented it without a hitch

Shahid Qayyum September 8, 2015

Hi John, We would really appreciate if you could mention the steps for your implementation of a slack webhook. That would be a generous help for this forum's community. Thanks in advance.

John McClumpha January 7, 2016

The instructions given over here should cover it off: https://slack.com/apps/A0F7YS3MZ-jira

Bruno Queiros March 8, 2017
1 vote
Alex Medved _ConfiForms_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 3, 2015

We have developed such integration internally a while ago and now have released it to Marketplace for everyone to use (as a Codegeist competition participant)

Basically you can define events and JQL conditions you want to track and then set a customized message (message template is totally under your control) - supports slack, of course (as we use it internally) and now supports additionally: email, HipChat and fleep.

Currently works with cloud instances of JIRA.

1 vote
Dave
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 3, 2015
0 votes
sniederb August 30, 2018

I've written a tool which can connect any two REST APIs rather flexibly, maybe take a look at https://isthmus.want.ch/

0 votes
Mike Butcher March 27, 2016

If you are seeking for the real JIRA and Slack integration then you might want to check Jirio Slack app https://slack.com/apps/A0H95LXCH-jirio that allows posting issues and closing them. 

0 votes
maria@projectricochet.com October 14, 2015

Hi Andrew, did you find a resolution for this? I have the exact same problem. I tried to add the webhook to the transition post-function but it didn't work. Thanks

0 votes
Sheehan Alam September 5, 2015

If you are on mobile - you can share your JIRA tickets and their status straight to slack using JIRA Board: https://itunes.apple.com/us/app/jira-board-kanban-scrum-agile/id934196108?mt=8

0 votes
Daniel Wester
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 27, 2015

You'll probably want to reach out to Slack and ask them (since they wrote the integration). Since the add-on isn't on the Atlassian Marketplace - I doubt that they're monitoring answers.atlassian.com

Suggest an answer

Log in or Sign up to answer