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December 26, 2014 edited
Hey Byron,
Looks like that the license is incompatible with the current application license used. For that, have you already opened a ticket in our Support Channel (https://support.atlassian.com) so we can work according to the information on your account? Nevertheless, we also can call the Product Advocates team to talk about it.
Hope it helps ya!
Cheers,
Giuliano
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