Bugzilla import

[Gabor Kiss]

Hi,

I am trying out the "on-demand" version of JIRA and the number one thing I want is to import an existing Bugzilla instance. I read the information about the Bugzilla Import Wizard at https://confluence.atlassian.com/display/JIRA/Importing+Data+from+Bugzilla#ImportingDatafromBugzilla-how but I see a note: The information on this page does not applyto JIRA OnDemand.

Is there another path to importing a bugzilla instance into JIRA on-demand, or is it simply not available. I don't want to use the "download" version.

Thanks

Gabor Kiss

732-699-2725

[Bob Swift OSS (Bob Swift Atlassian Apps)]

JIRA Command Line Interface is another option for doing customized imports.

[Wojciech Seliga]

The link provided by Abdoulaye Diallo unfortunately actually does not provide you any helpful advice wrt Bugzilla (despite the landing page mentions Bugzilla, there is nothing more about Bugzilla when you go read details. That's embarassing BTW.

The import is possible though but it will require an extra hop from you - that is setting up a temporary local instance (may be evaluation license - so it's free), performing the import from Bugzilla to JIRA and then exporting such data from your temporary JIRA to OnDemand.

More info also at https://answers.atlassian.com/questions/90081/can-i-import-a-local-bugzilla-database-into-jira-on-demand

[Gabor Kiss]

I have been trying to do this and I have installed the local instance. I have been able to start the Bugzilla import wizard, but the wizard is not able to make a connection to the mySQL database which Bugzilla uses.

It seems that the mySQL which was created when I installed Bugzilla using the turnkey installer at https://wiki.mozilla.org/Bugzilla:Win32InstallPackages is set up not to allow network access to mySQL.

C:\Bugzilla-4.0\mysql\bin>mysql --host=localhost -ubugzilla -p

Enter password: **********

mysql>

C:\Bugzilla-4.0\mysql\bin>mysql --host=128.96.171.114 -ubugzilla -p

Enter password: **********

ERROR 2003 (HY000): Can't connect to MySQL server on '128.96.171.114' (10061)

Would you happen to know how to enable it? I am stuck at the moment.

Thanks,

Gabor

[Wojciech Seliga]

WRT accessing MySQL over the network you need to configure it (IIRC by default it will allow you to connect only from localhost).

Look e.g. at http://stackoverflow.com/questions/6401218/granting-mysql-access-rights-to-all-machines-on-subnet or http://www.linuxgurru.com/2010/09/mysql-allow-remote-connections/

Cheers,

Wojtek

[Abdoulaye Kindy Diallo]

You may want to check options from here.