difference between deactivating users VS removing user from the enterprise account ?

[Pranesh Pokale]

Hi Trello team,

I would like to understand the differing between the deactivating user and removing use from the enterprise account .

Can claim back the user once it removed from the enterprise account if yes how ?

[Fadoua]

@Pranesh Pokale 

A deactivated user should never count toward your licenses.

The reason we keep a deactivated user is for history purposes and also to don't break any subscriptions if any user his/her name.

https://support.atlassian.com/jira-cloud-administration/docs/deactivate-or-delete-managed-accounts/

Best,

Fadoua

[Dave Rosenlund]

Hi, @Pranesh Pokale. I agree with @Fadoua if we are talking about Jira. After all, you posted your question in the Jira/Questions group.

However, your salutation says, "Hi Trello team."

Is your question about Trello or Jira? The answer might be different, and the link to the related documentation would be different if we were talking about Trello.

[Fadoua]

@Dave Rosenlund good catch! Thanks!

[Pranesh Pokale]

@Dave Rosenlund thanks for the reply the question i about Trello

[Fadoua]

@Pranesh Pokale  if you can please confirm if this is about Trello or Jira? You posted the question in Jira which is not a big problem it can be moved .

Here is a link to Trello https://trello.com/guide/enterprise/admins-dashboard#view-and-manage-team-members-and-guests

Best,

Fadoua

[Pranesh Pokale]

Thanks for reply @Fadoua The question is about the Trello. 

[Dave Rosenlund]

And it's now in the Trello area of the community 👏

Hopefully, you'll get the right eyeballs on this now, @Pranesh Pokale (I'm a Jira/Confluence user. Sorry.) Hopefully, a seasoned Trello person will speak up now.

-dave

[Fadoua]

lol same here not a Trello expert. Best of luck @Pranesh Pokale !