We have a spike issue type and we do not point those so I have removed it from the screen, hidden it in the field config and created a new configuration scheme removing the issue type and projects. I've done this for years and the dash used to go away in the backlog view once everything was removed so I can clearly see that this ticket should not have points but that's not happening. I've used "find my field" to make sure I covered all of my bases and it's still there. What am I missing or is this no longer a thing in backlog view?
Try a full re-index of JIRA with the help of Admin will fix this issue
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
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