Add new employee to Asset from answer to specific questions in Request

ACN Helpdesk May 8, 2024

If an end-user wants us to create a new user for our software, is it possible for Jira to create an Employee asset automatically based on their answers in the request?

Or is this something that we have to add manually?

I just don't know if this is possible with Jira Service Management their automations?

 

Second question: I saw in one of the demos that the end-user that creates a ticket is also linked in Jira Assets. How do I do link this?

Third question: Can Jira help setting up an environment? 

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