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How to create User with accountType "customer"

Merge
Merge April 26, 2024

Hello! I know there is an endpoint for Jira Service Management to create a customer, POST /servicedeskapi/customer.

 

Is there a Jira software API endpoint equivalent to POST a customer? Couldn't find it in the documentation. 

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Victor Law
Victor Law
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April 27, 2024

Hi @Merge

There is no Customer role/user account type in Jira Software. All users are considered licensed users for Jira Software.

Thank you.

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Vamsi Kandala
Vamsi Kandala
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April 26, 2024

Hi @Merge,

Per my understanding, this option/ feature is available for service desk projects only and hence available in the JSM API.

This option is not applicable for Jira Software and there is no such endpoint.

Thanks,
Vamsi 

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