My team has been creating training for other associates and recently we onboarded a team that will be using Jira Work Management. One of the concepts we discussed was the difference between Categories, Components, and Labels in our organization.
The Categories field is generally only available in JWM projects and the options can only be edited by an admin using the List tab. Why is this the case?
We can manually add Categories to the screens used by our Jira Software projects, but then we have an empty drop-down because JSW projects don't have a List tab. There's no way to add any options.
Why does Atlassian silo features in this way? It confuses our users who use multiple project types and makes training and standardization more difficult.
Edit: I realize this should have been a discussion, not a question. Oops.
Brock Jolet
Jira Administrator
Louisiana, USA
3 accepted answers
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