Slow migration via jira-importers-plugin

[Dima Lazarchuk]

Hello Atlassian Team,

We use  jira-importers-plugin and help companies transfer their data from over 50 different systems to Jira.

Right now it's a pain.

The plugin doesn't allow sending requests in parallel.

So, our (and your) clients need to wait days to start using Jira with all their data.

Could add someone to this thread who can help us and resolve this problem?

Thank you in advance!

[Jason Wong]

Hi @Dima Lazarchuk

Huge thanks for helping so many customers move to Jira! 

I'd like to see what we can do to help. Are you moving customers from the 50+ systems into Jira Server, Jira Cloud or both?

[Dima Lazarchuk]

Hello Jason,

Thank you for your reply!

We migrate to Jira Server, Jira Cloud, Jira Service Management.

Here is the ticket we opened https://jira.atlassian.com/browse/JSDSERVER-7144

[Jason Wong]

Thanks for the link and ticket - helps us understand your use case. Will be back to comment if we can find anything that can help.

[Dima Lazarchuk]

Hello Jason,

Do you have any updates on this thread?

[Medhat Ahmed]

Could you please share with us a summary of steps for migration from server to cloud?

[Jason Wong]

Hi @Medhat Ahmed ,

For this particular community thread, the method of migration uses a more generic format in terms of CSV or JSON to move data. Its very flexible and so it works well importing from any system in to Jira - https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/

Specifically for Server to Cloud migration steps, we have a whole section on the topic - https://www.atlassian.com/migration/plan/cloud-guide#atlassian-team