Invoices

[Blake Edwards]

I'm at my wits end trying to get a simple invoice from Atlassian.  It is so unbelievably difficult.  Every month I have to fill out expense reports and every month I can't get a !@#ing invoices from you people because you make it impossible.  I AM the billing contact.  I AM the admin.  I go to orders to get an invoice but where do I get the order number.  You guys needs to FIX THIS!  Why is this so difficult.  Out of the countless companies I get invoices for you are without a doubt the most difficult 

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

Where are you struggling in my.atlassian.com?  After you click on billing and then invoices of course.

[Kenny Diep]

Update: fixed after talking to Atlassian support. With the new billing management update, it turned out I was not a Billing Admin for our cloud site. Strange even though I was a site & org admin and was perfectly fine getting the invoices before. If you're a site admin, you can send support a message to get yourself added as a billing admin. 

I'm actually having the same problem. I used to be able to get to the invoices to fill out expense reports, but it looks like there was an update to the billing management and I can no longer pull up invoices for ALL my Atlassian product subscriptions (Jira, Confluence, etc). I can only pull up billing previews of upcoming charges for one product at a time, but that doesn't help with my expense reports. Is there a direct link to view past invoices?

I've tried https://my.atlassian.com/ and https://admin.atlassian.com/billing but neither are giving me what I need.