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Problem with community notifications?

Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 19, 2023

Greetings, community!

Has anyone noticed that the community notifications (i.e., under the bell icon at the top-right of page) seem incorrect today?

Specifically, when an article (or question) has a new post, the notification shows the date/time of the original article and links to the top, rather than to the latest post.

Thanks!

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 19, 2023

A bug has been generated for this. 

Bill Sheboy
Rising Star
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July 20, 2023

Thanks, @Jack Brickey 

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Bill Sheboy
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 1, 2023

Hi @Jack Brickey 

Have you seen any forward-motion on that defect?

Thanks, sir!

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1 vote
Bill Sheboy
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 22, 2023

Greetings, community!

In hindsight, I should not have marked this as answered as it is still "broken".  This issue makes it quite difficult to determine what content needs follow-up.

To any community leaders or Atlassian peoples seeing this: who knows if this change is intentional, broken, something else?

Thanks for your thoughts!

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 23, 2023

They are aware of the issue and TBH I would have expected it to be resolved by now. I will ping them again.

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Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 23, 2023

Hi, we have a bug for this internally.  I don't believe this change was intentional, but it appears to be grabbing the original post date/author when it should be grabbing the user/date that posted an update to a watched thread.  I can see this issue has been planned for a future sprint at least, but I don't have a clear timetable on when it might be fixed. 

I'll try to keep an eye on it and let you know when a fix is planned to ship for this.

Andy

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Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 26, 2023

This appears to be fixed.  Thanks, Atlassian team!

Now if we could improve the feed so all the updates show the actual date/time of the event, rather than some showing "yesterday", etc.  :^)

1 vote
Collista Lewingdon
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 19, 2023

Yes!!! For example, these two notifications came up today right in the middle of several other notifications from today and yesterday. 

 commments.png

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 2, 2023

@Bill Sheboy , no and it is frustrating. Let me check with the Atlassian team.

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 26, 2023


Yay! There seems to be some new features add as well but could be mistaken. I don’t recall seeing my replies listed in the activity feed. Oddly these notifications appear out of sequence with the notification from the other party. 

More observations and analysis is needed here. 

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