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What is the syncing period of data between Atlassian Analytics and Jira Align?

Zoe Levenson
Zoe Levenson
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May 8, 2024

Hello!  Our company uses jira align, jira cloud and atlassian analytics.  I have a dashboard in Altassian Analytics that pulls data from Enterprise Insights from Jira Align.

It appears that a change in Jira Align takes 30 minutes to display on the Analytics dashboard.  Is there a way to speed up this lag time to make it appear more real time on the dashboard?

We are using the dashboard in meetings after specific SAFe ceremonies.

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Sam Tsubota
Sam Tsubota
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 9, 2024

Hi @Zoe Levenson , Enterprise Insights syncs with Jira Align once every hour. What might have happened in your instance is that you made an update 30 minutes before the sync occurred. Unfortunately, the sync time can't been speed up.

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Zoe Levenson
Zoe Levenson
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May 9, 2024

Just so I can plan the meetings better, is the time when it synced configured by the organization? Or is it always on the top of the hour?

From a product perspective, is there thoughts to make this sync more frequently? 

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