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500 internal server error

Venkat Natarajan April 10, 2024

Getting the following error.  I am on the free version. So raising it in the community here

Something went wrong

Try reloading the page, then check our Statuspage for any current outages. If there are no relevant outages, create a support request so we can help you out.

If you create a request, include the following so we can help you as fast as possible:

  • Error type: 500 - Internal server error

1 answer

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 10, 2024

Hi Venkat - Welcome to the Atlassian Community!

What were you doing when you got the error? Exact steps please. 

Also, have you tried using a different browser or with Incognito mode? 

Venkat Natarajan April 10, 2024

I just am trying to login and this is what I am getting. I tried all things:
1. Tried accessing URL through Incognito

2. Cleared Cache and cookies

3. Tried new browser

 

Interesting enough that soon after your comment, it is working. I think you are the solution to problems :)

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 10, 2024

haha - so you are getting in now? 

Venkat Natarajan April 10, 2024

Yes. without an issue

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 10, 2024

Yay!  I guess I can be intimidating to web browsers like that.   ;-)

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