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remote agent went offline while building

Dale Binkley April 15, 2024

I have 3 remote agents installed on a single server.  During a build the remote agent that was running the build just went offline without an apparent reason.  The job result summary page shows the status as 'not built'.  The other 2 agents were unaffected and remained online.  The agent was manually restarted using systemctl.

Any ideas what happened?  And more importantly how can this be prevented in future?

1 answer

1 vote
Shashank Kumar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 15, 2024

Hello Dale,

Welcome to Atlassian community.

You can check the below 2 files on the remote agent to understand what happened when the agent was running possibly memory issue would have caused it to fail. 

* <bamboo-agent-home>logs>atlassian-bamboo.log

* <bamboo-agent-home>atlassian-bamboo-agent.log

Regards,

Shashank Kumar

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